Information We Collect and How It's Collected
We collect different types of Personal Information during the booking process which may include, but is not limited to: name, email address, date of birth/age, mailing address, and credit card information.
You have the right and choice to not provide your personal information to us; although, in order for you to reserve/book a property, your personal Information is required to use the services provided by the website, booking through the phone or another booking channel.
The personal information mentioned above is collected multiple ways, depending on the way you would like to experience our reservation services. We may collect your personal information, with your consent, through our online booking portal when you book our properties directly through the website, in person, over the phone, and from third parties that you have provided your information to us directly and consented to share your personal information.
During your experience through the website, we also collect non-personal information. This non-identifiable information such as cookies, server logs, and page statistics are collected and used in the form of website experience measurements to track and record how you navigate through our website and online booking portal. This information is collected anonymously and helps us to improve your experience on our site.
How Your Information is Used
The information collected that's stated above is used to provide you services and products we provide as well as enhance your experience through our website. We also use this information to contact you directly when you inquire about our services, notify you of season special offers, and when refundable damage deposits get returned after your stay.
Personal Information Disclosure
The information that's collected from you, may be disclosed for reason's stated below:
- Non-personal anaytical information to our business partners regarding website usage for marketing purposes in order to improve the experience for our users.
- When responding to a judicial process or to law enforcement when in connection with an investigation as permitted or required by law in order to comply with Local, State, or Federal laws.
- If we must bring legal action against someone causing damage to our business properties (including websites), properties we manage for owners, our customers, and users of our websites.
- With your consent upon written request from Black Hills Adventure Lodging.
If you have any questions, please use our contact form or email us at inqu[email protected]